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Return & Refund Policy

Easy & Free Returns

21-Day money back guarantee

Kamash stands behind our product & wants you to be fully satisfied with every item that you purchase online from http://www.kamash.luxury/. In the odd case if you are not satisfied with an item that you have purchased online, you may return the item within 21 days from order date of items for a full refund of purchase price. All shipping charges & return shipping charges are free. All sales become final after 21 days from date of order.

HOW TO RETURN EASILY LIKE YOU PURCHASE LUXURY PRODUCTS :

1.  After log in to your account from the top right side of website you are able to see dashboard option in place of my cart.

2.  After click into the dashboard you are able to see your whole account information.

3.  Under recent orders / my orders click on view order/ view order details on the order number you want to return.

4.  If your order is less than 21 days old from the order date you are able to see return button under about this order. Just click on that return button & your return request is raised & pick up of product from your shipping address is processed according to delhivery return pick up schedule.

If you have any quires please mail us at customerservice@kamash.luxury before raise a return request.

Please note all sales become final after 21 days from date of order & there is no return button shows under your dashboard.

 

Please handle like a luxury product customer otherwise ready for the following :

All items must be in its original packaging and its original condition with labels, hand tags still attached, in resalable condition, unused, & unwashed.

All returns and exchanges are subject to approval. Kamash reserves the right to inspect and return product to the customer after receiving shipping charges for both returning the product & again shipped back to customer  if they are not acceptable. Unaccepted returns will be shipped back to the customer after receiving shipping charges for both returning the product & again shipped back  with a letter stating our reason for your denied claim. We cannot accept a return with any indication that it has been used or handled in such a manner that prevents Kamash from reselling the product.

Laundered items will not be acceptable. If we receive returns & exchanges that do not comply, they will be returned to you after receiving shipping charges for both returning the product & again shipped back  and no credits will be issued.

Please note that customer have to pay shipping charge in advance for both returning the product & again shipped back to customer if the return product doesn’t qualifies for reselling then only the return product is shipped back to customer.

 

Easy Refund

After the return product qualifies for reselling. You can expect a refund within 10 days of our receiving your returned product.

How to get refund easily like you pay for luxury products :

1.  If you have selected cc avenue payment gateway while ordering than you will get refund according to cc avenue refund policy to the same bank or card which you have used while ordering.
2.  If you have used cash on delivery then you have to e mail your bank details to customerservice@kamash.luxury   after raising the return request to transfer us the refund amount into your account.

 

 

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